At SOULNSMELL, we aim to provide a clear, secure, and convenient payment experience for our customers within the United Arab Emirates.

Available Payment Methods

We currently offer the following payment methods within the UAE:

•           Secure online payment through the website

•           Cash on Delivery (COD)

•           Card on Delivery (CCOD)

•           Payment link through WhatsApp for eligible orders or when arranged with our team

Online Payment

You can complete your order using the online payment methods available at checkout.

Some payment options may vary depending on device, browser, or payment gateway updates.

Cash on Delivery (COD)

We offer Cash on Delivery (COD) within the UAE.

An AED 5 fee applies to orders placed using Cash on Delivery.

Card on Delivery (CCOD)

We also offer Card on Delivery (CCOD) for orders where this service applies.

If this option is available for your order, it will be shown during checkout or coordinated with our team.

Payment Link through WhatsApp

In some cases, customers may be offered a secure payment link through WhatsApp after coordination with our team.

This option is only used where applicable and is sent through SOULNSMELL’s official communication channels.

Currency

All prices and charges displayed on the website are shown in United Arab Emirates Dirhams (AED), unless otherwise stated.

Payment Security

We work to ensure that online payment transactions are processed through secure channels in line with the security standards of our approved payment service providers.

Important Notes

•           An order is not considered finally confirmed until checkout is completed or confirmed by our team, where required

•           If Cash on Delivery is selected, an additional AED 5 fee will be added to the order

•           For more information about shipping, cancellations, returns, or refunds, please review our Delivery Policy, Return & Refund Policy, and General Terms

•           Some payment options may vary depending on device, browser, or payment gateway updates

Contact

If you experience any issues during payment or need assistance, don't hesitate to get in touch with us:

• WhatsApp / Phone: 00971569313920 / 00971569215380
• Email: contact@soulnsmell.com